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MOONFISH

Boost the individual qualification of your customers & personalize your customer journey thanks to the predictive customer tags provided by MoonFish algorithms

Objective of the tool

Change from a "mass" CRM activation to a targeted or even personalized activation, generating customer satisfaction and engagement. MoonFish provides you with predictive tags of future customer behavior, which allow you to differentiate customer paths, for greater relevance and impact.

Richness and scalability

Several tags available today and a permanent R&D effort to enrich them

Easy to implement

A simple architecture quickly integrated into your environment

Easy to use

Une interface intuitive, facile à prendre en main grâce à une formation de vos collaborateurs assurée par nos équipes

Proven performance

10 years of R&D and already many use cases for our customers

1. ENRICH THE INDIVIDUAL QUALIFICATION OF YOUR CUSTOMERS

A large number of customer tags available in the platform, customizable according to your needs, allowing you to optimize your targeting

— Sur la base de l’affinité à un produit ou une catégorie

— Par des recommendations de produits ou contenus personnalisées

— En contactant vos clients par leur canal favori

— Par le push des promotions personnalisées

— En différentiant vos campagnes sur la base de la LifeTime Value de vos clients

2. EASILY INTEGRATE YOUR CRM ACTIVATION SYSTEMS

Quick & easy provision of customer tags in your various systems

— An implementation of the solution and a configuration in 4 to 6 weeks

— Few human resources needed on your side

— A limited investment thanks to our operation by license

Moonfish is interesting for you if...

 

— You want to create value by better using your customer data

— You have a marketing automation tool, but you are still in rather "mass" activation plans

— You want to move from a more "product centric" or "brand centric" philosophy to a more "customer centric" approach

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